Delivering smart solutions to unlock customer potential
What are smart solutions?
- Customer focused
- Low risk
At ACC, we pride ourselves on providing smart solutions to our customers. A smart solution begins by listening to you to understand the solution’s requirements, risks, and schedule and budget constraints. Our smart solutions meet or exceed these requirements and minimize risk, by applying an appropriate level of proven technology, and integrating customization and cutting-edge alternatives only when needed. Most importantly, a smart solution always endeavors to make the customer a hero in their organization.
The smart solution begins long before the order is placed. Early pre-sales engagement establishes an initial understanding of our customer’s organization and needs even before a project is identified. The relationships we build at these early stages lead to a successful team effort throughout the solution life cycle.
Smart solutions continue with ongoing support. We have your back – through vehicles like our 24/7/365 service agreements and secure remote support. ACC’s leadership shares its expertise with periodic technical round table discussion forums and lunch-n-learns to keep you updated on industry trends. We partner with our key accounts in forecasting and resource planning to ensure your ACC team can be available for future projects.